Amazon’s Kindle Reader utilizes a technology named e-link or electronic link, in which the toggle commands and keyboard of a user trigger electrical charges in the gadget which redistribute and rearrange colored capsules of particular polymer link between two screens. Its display showcases images and text of the eBook page which the users request. In case you are not getting Kindle fire support as your Kindle screen frozen or black, it may be because of several reasons.
Faulty e-Ink display
Because of a manufacturer fault, the e-ink display on your Kindle reader can become faulty. This may lead to parts of the screen for being totally charged at all times. A perfect charge triggers the pigmented polymers to absorb and recede, seeming dark to you. If the gadget’s display is faulty so that it no more responders to the activities of users, the Kindle possibly have a fixed dark screen.
Technology
The e-ink display of the Kindle functions by sandwiching the pigmented polymer between 2 particularly made screens. To reflect light back to the viewer, the top screen is transparent. And the bottom screen basically remains on the part of the gadget which distributes electrical currents to the pigmented ink and organizes it into the readable images and texts. Unlike the conventional PC screens, the Kindle screen does not have any backlight. Its surface is equipped for reflecting light and imitating the appearance of a traditional paper piece as much as possible.
Functioning a screen refresh
When a kindle displays the similar image constantly, like a part of the image remains on even after you have switched on the Kindle and are looking at a different screen, or with a screen saver. It’s named as a ghost image.
So, these are some reasons why a Kindle reader gets a black screen. To get kindle tech support, contact the customer service right away.
Kindle Help 